E-Commerce System Electronic Commerce Research

Question: Discuss about the E-Commerce System for Electronic Commerce Research. Answer: Introduction The development of business organization has been a result of the introduction of the E-commerce system operations of the organization. The use of the technological advancement and improved tools has helped in easing the operations of the business organization (Chiu et al. 2014). The E-commerce system provides the edge for increasing their business operations. The report has been made for analyzing the functions and development of E-commerce system for the operations of business organization. The study has been conducted by analyzing different journal articles like A case study of E-Commerce Strategies for Retail Businesses, Consumption of E-banking services by consumers in Pakistan and The Adoption of e-Banking: The Case of Omani Banks. A detailed critical analysis has been done in the report on the topic of E-commerce system. Role of E-commerce in expansion of market based business model E-commerce plays a very vital role for the expansion of the business operations and it improves the functionality of the organizations (Fang et al. 2014). The study and evaluation of the journal article A case study of E-Commerce Strategies for Retail Businesses consists of three case studies. The role of E-commerce for the expansion of market based business model has been described below: Capture of Emerging Markets: The Muldoons Mens Wear had been largely assisted for capturing the emerging market by the use of the E-commerce strategies and system. The reach of their products and name increased in nearby markets (Huang and Benyoucef 2013). The E-commerce has helped them to sustain local as well as some global market. Increased Customers: Muldoons Mens Wear has seen the growth of the number of customers with the implementation of the E-commerce and online facilities. The online shopping process has incremented the overall customers interest in the shop and their products. Focus on a specific group: The use of E-commerce strategies and system would help the business organization for focusing on a specific group of customers (Choi et al. 2013). The DetailsDirect have used E-commerce strategies and system for establishing their operations on a niche market and promoting their products for women and children. Variety of products: The E-commerce activities would provide the ease of promoting and marketing any specific product. The DetailsDirect has applied the E-commerce strategies and system to promote specific products and for attracting customers. Management of both online and traditional stores: The advent of E-commerce strategies and system has helped Totally Fun Toys for managing both online operations and traditional sales operation. The use of E-commerce activities would help in aligning the operations of the business organization for the business organization. Market Program Affiliation: The market program affiliation is also carried by the Totally Fun Toys with the assistance of E-commerce strategies and system. It has helped the company for allowing other companies to post and sell their products on the website of the Totally Fun Toys. However, the use of E-Commerce strategies and system has also resulted in bringing strong competitors, privacy issues, and security flaws for the business organization. These issues have to be dealt and overcome for getting the benefit of the E-commerce system and strategies. The growth of technologies has made the process of getting into the system possible (Da Costa 2016). Many cyber criminals and hackers get into the information system of different banks for extracting information from it. The information stolen can be misused for harassing the person and extracting economic benefit from them. Change of Relationship among vendors and suppliers with E-commerce The use of E-commerce would be helpful for establishing the relation between the vendors and the suppliers (Barnes and Hunt 2013). The companies doing E-commerce activities do not buy product and sell it from their inventory. They use the suppliers for delivering the product to the customers. The operations of the companies can be improved by the use of E-commerce processes for communicating with the different suppliers and vendors. The use of E-commerce would be helpful for establishing the relation between the vendors and the suppliers. There are many benefits for the use of E-commerce such as ease of communication, faster services, information sharing, accessibility, and proposals and offers that has changed the relation and operations between the vendors and suppliers (Zou et al. 2014). They are- Ease of communication: The development of business operations with the aid of E-commerce has resulted in increasing the efficiency of communications with different vendors and suppliers (Einav et al. 2014). The E-commerce acts as a platform for storage of data and information of the business organizations. These data can be sent to respective supplier and vendor for easing the process of communication with them. Hence, the process of the communication has been largely benefited with the assistance from the E-commerce system. Faster services: The most important benefit of the E-commerce system is the provision for faster services for the operations of business organizations (Campbell, Wells and Valacich 2013). The E-commerce system had assisted the organization for improving their operations and for getting faster services from the suppliers and providing faster services to the vendors. The relationship with the vendors and suppliers has been largely improved with the help of E-commerce activities. Information sharing: The E-commerce acts as a platform for storage of data and information of the business organizations (Sila 2013). The data storage in the E-commerce system is automatic and the data can be updated faster than traditional business organizations. These data can be sent to respective supplier and vendor as a mean for information exchange. The information includes data like stock requirements, order details, estimated price and profit margin required. It would help the company for getting the services with minimum chances of error. Accessibility: The E-commerce has acted as the platform for accessing information and data (Da Costa 2016). Even the operations of the business organization and strategies can be improved by the help of access to prior records and data. The use of the E-commerce platform would assist the business organization for large set of data access and preparation for future outcomes. Proposals and offers: The use of E-commerce system has helped in providing various offers, schemes and proposals to the vendors or suppliers. It has helped in making a friendly relation with the suppliers and vendors and increasing the transactions. Barriers of E-banking for customers and banks E-banking refers to the term used for the process of using the Internet as a source of banking operations (Goi 2015). The transactions such as payment, balance enquiry, and mini statement can be completed with the help of online options on the bank site. The growth and development of the e-commerce has been possible with the help of implementation of the e-banking processes. The technology acceptance model has been specifically used for describing the relationship among the system designs and its operations. There are three main predictors for the use of internet as an option for the banking activities and they are Trust, Compatibility, and Ease of Use (Chong, Seow and Lee 2015). The barriers to the use of E-banking are primarily the security issues. Some other barriers are lack of knowledge and complexity. They have been explained in the following points: Security issues: Security is the most primary issue that plays a major role for development or uproot of any system (Fonseca 2014). The E-banking system includes the operations of banks such as payment, balance enquiry, and statements. These operations require the storage of huge amount of data and information such as account and personal details of the customers. Hence it is very important for keeping these information and data secured and confidential. The different security designs and features like firewall and IDS are used for protecting the system from any external infiltration (Liebana-Cabanillas, Munoz-Leiva and Rejon-Guardia 2013). However, the growth of technologies has made the process of getting into the system possible. Many cyber criminals and hackers get into the information system of different banks for extracting information from it. The information stolen can be misused for harassing the person and extracting economic benefit from them. Lack of Knowledge: The other barriers for the development and implementation of E-banking system for all the banking operations include the lack of knowledge (Mermod 2015). The technology has been in state of forever modifications and there is always scope for development of their functions. It has been seen that every year some new technology (latest technology discovered is Nano Technology) has been developed and is made ready for implementation in the commercial operations (Kumar and Sriram 2016). However, the human insights are limited for understanding all aspects of technology in whole. Complexity of operations: The other barriers for the development and implementation of E-banking system for all the banking operations include the barrier of complexity (Fatima 2015). The system defined for the operations of E-banking system include a system structure where all the processes take place systematically. The advancement of the technology has increased the operations of the business organization and brought about a number of functions in the E-banking system (Jaiswal, Awasthi and Bhasin 2015). It has resulted in increasing the level of complexities of understanding the system and operations. Hence, the small scale industries avoid the system due to its complex structure and operations. Dependency on Internet: The E-commerce system has to be dependent on the Internet services that might not work all time due to any technical errors (Pham et al. 2013). The E-banking transactions can fail due to server crash and run time errors. Hence the E-banking system lacks the operation functionality in case of Internet issues. Absence of training programs: The lack of advanced training programs for the operations of E-commerce system has resulted in limiting the scope for the development of the E-commerce system. The overall benefits of the use of E-banking include the features of time saving, easy to use, and cost efficient (Fonchamnyo 2013). Hence, a strong E-banking structure must be made for dealing with the security flaws and other barriers. Recommendations for E-banking system The business organization has been using the technological advancement and improved tools for easing their operations. They have incorporated E-banking for optimizing their banking operations such as transactions of payment, balance enquiry, and mini statement. The e-commerce has been possible with the help of implementation of the e-banking processes. However there are some barriers to the use of E-banking like the security issues, lack of knowledge and complexity. These barriers have affected the utilization of the E-banking system for the business organization. The suggestions for the business organization are- Improved security: The improved security designs of the E-banking system would assist in easing the operations and implementation of the E-banking system. The improvement of the security features could be achieved by the use of the technological development. The different security designs and features like firewall and IDS are used for protecting the system from any external infiltration. Secured Design of operations: The secured designs would ease the process for implication of the E-banking system. The secured design would help in assisting the privacy of information and data stored. The secured design would require the implementation of the security features mentioned above. The IDS and IPS works in pair for detecting any intrusion in the system or network. The IDS would alert the system for intrusion by sending a signal or message to the main server for ceasing all the operations of the system or server. However, IPS would be helpful for keeping the extrusion away from the main system. Training of members: The E-banking system has the disadvantage of members of the organization not understanding the system and its operations. The E-banking technology has developed with the vast stretch of technology and techniques. The advancement of the technology has resulted in increasing the level of complexities of understanding the system and operations. The lack of understanding can be dealt by training the employees to deal with the problems faced in using the E-banking system. Limitation of Access: The private and confidential information like account and personal details of the customers and bank records is very confidential and it is important for keeping these information and data secured and private. The limitation of the access to information and data would assist in keeping the data privacy checked and regulated from infiltration. It can be implemented by using authorization and verification of user with the help of password system. App Development: The modern technology like Smartphone can also be used for improving the operations of the E-banking. An app for Smartphone must be used for improving the operations of the e-banking system. Hence, it can be said that the use of E-banking can be improved by integrating the operations of the business organization with improved security features and secured designs. The E-banking structure and operational features has to be incorporated and made clear to the members of the organization. Conclusion It can be concluded from the report that the E-commerce and E-banking plays a major role for the operations of present business structure. The report has been made for the analysis of the E-commerce system and its role in operations of the business organization. The study has been done by researching the provided. The role of the E-Commerce and E-banking in the business organizations are for capture of emerging markets, increasing customers, focusing on a specific group, introducing variety of products and services, management of both online and traditional stores, market program affiliation, transactions of payment, balance enquiry, and mini statement. 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